Flight Ticket Bookings

Booking Flight Tickets:

How We Help Our Customers :

Our duties and responsibilities as an airline customer service agent may vary from one airline to another, although in general, we would be responsible for:

• Providing information over the phone, electronically or in person regarding routes, schedules and fares.

• Processing passenger flight reservations and issuing tickets at a reasoable and competitive rates.

• Guiding passengers towards security, Check-In and other related services. 

• Preparing boarding passes, checking and tagging baggage, and conveying flights details.

• Keeping accurate customer records.

• Helping customers cancel and re-book their flights.

• Communicating with Airlines for Bookings of Food, Wheel Chair, Seat Selection Etc.

• Coordinating with other airport vendors regarding specific flight information.

 

 

 

 

 

 

 

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